hi, we're digital balance


We're a small digital partnership that's big on helping our clients to make smart digital decisions.

We work with businesses who are just stepping into online through to businesses who want to refine their full digital offering both in terms of performance and communication effectiveness.

Want to know more?

find out more about what we do

getting started

Do you want to start learning about ways to work smarter with your customers? We can provide you with the help and support you need to make it happen.


becoming smarter

You're sitting on a gold mine. Do you want to learn how your web analytics can present even more opportunities. We can help you make it happen.
 


thoughts

A collection of our recent thoughts on all things digital, from strategy through to measurement and optimisation.
 


get in touch with us

claire burnham
0404-731-659
tim elleston
0417-974-948

get inspired

When we're inspired, we can let you know with a quick email.



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January 16, 2012 @ 9:18 am
posted by Tim

You may or may not know that in November last year, Google starting “hiding” organic keyword traffic data in the name of user privacy, for users that are signed into a Google account.

What that means is that if you’re signed in, and you search for something, then click on the link, the term you used is no longer passed through to the website you visit.

For the website, that means they have no idea what you searched for.

October 29, 2011 @ 7:13 pm
posted by tim elleston

The goal for every company should be to have web analytics in-house, lead by a team that is empowered to do true analysis by looking at the data end to end and incorporate both the what (quantitative) and the why (qualitative).

The analysts should also be marketing savvy, not just focused on the data. The true value of web analytics is about understanding user behaviour; it’s more than just data…in fact, it’s primary purpose these days is to help optimise your business. An analysts’ role is to make the connection between the data and the business. And because user behaviour is driving the data, a marketing connection must exist.

Some companies have reached the full in-house model. For many though, it’s a journey that must be undertaken.

So what follows is a plan to help get your new-born to maturity.

October 1, 2011 @ 11:04 am
posted by tim elleston

Being absolutely bored out of my mind, sitting in Auckland airport waiting for a plane to the US, I thought I’d write a sombre little post on a journey we’re all about to go on.

Seven years as a currency trader taught me a thing or two, especially about interest rates.

When short-term rates rose above long-term rates, we got jittery. And it wasn’t the coffee. Typically, when that happened, a recession was just around the corner…

September 28, 2011 @ 12:25 pm
posted by tim elleston

Implementing web analytics successfully throughout an organisation requires more than just a “fire-and-forget” approach to the platform. There are many elements that go into making it worthwhile for your business…

September 23, 2011 @ 1:20 pm
posted by claire burnham

Like so many of the audience, I watch Todd on The Gruen Transfer each week and each week he always, for me, gets to the truth of the advertising message before the others. So I was really excited to experience what he had to say in the flesh and to see if I could soak up some of his creativity.